Telemedicine refers to the delivery of healthcare services through digital communication technologies, such as video conferencing, phone calls, messaging, and…
April 8, 2021
March 8, 2021
Pricing Healthcare Services
Pricing healthcare services can be a complex process, as there are many factors to consider and a variety of stakeholders…
May 24, 2020
Smarter Spending in Healthcare: Strategies for Reducing Costs and Improving Quality
As healthcare costs continue to rise, there is growing pressure to find ways to reduce spending while maintaining or improving quality. One approach that has gained traction in recent years is
June 30, 2019
Value-Based Healthcare
Value-based healthcare (VBHC) is a healthcare delivery model that focuses on maximizing the value received by patients in terms of…
February 8, 2019
Improving Patient Flow
Improving patient flow is an important aspect of healthcare delivery as it can reduce wait times, increase patient satisfaction, and…
January 26, 2019
A Shark In My Tank
I have just returned back from a trip to Asia, where I heard a magnificent story about Japanese fishermen. Japanese…
January 10, 2019
Patient Flow
Patient flow refers to the movement of patients through the healthcare system, from the point of initial entry to the…
November 10, 2018
An Accountable or A Second Victim
In 1994, when I was an anesthesia intern, a bride and groom were admitted to the operating theater after a…
August 28, 2018
Future Healthcare System
In the report “Crossing the Global Quality Chasm: Improving Health Care Worldwide,” a committee of the National Academies of Sciences,…
August 24, 2018
Risk Matrix
A Healthcare Risk Assessment Matrix is a tool used to identify and evaluate potential risks within a healthcare organization. It…
December 14, 2017
Data Reliability in Healthcare – A Vital Imperative
Performance measurement plays a vital role in driving healthcare quality improvement, but its effectiveness hinges on the reliability of the underlying data. By addressing data reliability challenges through standardized data collection, validation
March 23, 2017
Smarter Spending in Healthcare
Smarter spending is a critical component of achieving the third aim of reducing the per capita cost of healthcare. Here are some ways in which smarter spending can contribute to achieving the Triple Aim:
January 23, 2017
Swiss Cheese Model
The Swiss Cheese Model is a widely used framework for understanding and analyzing how errors can occur in complex systems,…
August 13, 2015
Risk Assessment
What is risk assessment? A risk assessment seeks to answer four simple, related questions: What can go wrong? How bad?…
July 15, 2015
The Three Behaviors
ABC model of attitudes Affective component This involves a person’s feelings / emotions about the attitude object. For example: “I…
January 24, 2012
Manage Risk in 6 Steps
1- Identify Hazard 2- Who? 3- Analysis 4- Register 5- Action Plan 6- Re-assess 1- Identify Hazard what can go…
August 1, 2011
When The Winds Blow!
Once there lived a farmer who owned land along the seacoast. He constantly advertised for hired hands. Most people were…
October 21, 2006
Does Ignorance Begets Confidence? – Dunning-Kruger effect
The Dunning-Kruger effect is a type of cognitive bias in which people believe that they are smarter and more capable than they…
October 14, 2006
I Wore the Juice – Unskilled and Unaware of it
On one fine morning in Pittsburgh (PA), on April 19, 1995, a man aged 44, known by the name McArthur…