Telemedicine refers to the delivery of healthcare services through digital communication technologies, such as video conferencing, phone calls, messaging, and…
Pricing Healthcare Services
Pricing Healthcare Services Finding the Right Balance Between Affordability and Sustainability Pricing healthcare services is never straightforward. Behind every number…
Smarter Spending
As healthcare costs continue to rise, there is growing pressure to find ways to reduce spending while maintaining or improving quality. One approach that has gained traction in recent years is
Value-Based Healthcare
Value-Based Healthcare (VBHC) From Volume to Value – Redefining the Future of Healthcare For decades, healthcare has largely operated on…
Improving Patient Flow
Patient Flow The Hidden Key to Safer, Faster, and Better Care In every hospital or clinic, patients enter, move through…
A Shark In My Tank
The Shark in the Tank: Why Challenges Keep Us Alive I’ve just returned from a trip to Asia, where I…
An Accountable or A Second Victim
In 1994, when I was an anesthesia intern, a bride and groom were admitted to the operating theater after a sudden road traffic accident during their celebration while they were going home. The attending consultant (my professor) tried his best to save them, but the bride…..
Future Healthcare System
In the report “Crossing the Global Quality Chasm: Improving Health Care Worldwide,” a committee of the National Academies of Sciences,…
Risk Matrix
A Healthcare Risk Assessment Matrix is a tool used to identify and evaluate potential risks within a healthcare organization. It…
Data Reliability in Healthcare – A Vital Imperative
Performance measurement plays a vital role in driving healthcare quality improvement, but its effectiveness hinges on the reliability of the underlying data. By addressing data reliability challenges through standardized data collection, validation
Smarter Spending in Healthcare
Smarter spending is a critical component of achieving the third aim of reducing the per capita cost of healthcare. Here are some ways in which smarter spending can contribute to achieving the Triple Aim:
Swiss Cheese Model
The Swiss Cheese Model is a widely used framework for understanding and analyzing how errors can occur in complex systems,…
Risk Assessment
What is risk assessment? A risk assessment seeks to answer four simple, related questions: What can go wrong? How bad?…
The Three Behaviors
ABC model of attitudes Affective component This involves a person’s feelings / emotions about the attitude object. For example: “I…
Manage Risk in 6 Steps
1- Identify Hazard 2- Who? 3- Analysis 4- Register 5- Action Plan 6- Re-assess 1- Identify Hazard what can go…
When The Winds Blow!
Once there lived a farmer who owned land along the seacoast. He constantly advertised for hired hands. Most people were…
Does Ignorance Begets Confidence? – Dunning-Kruger effect
The Dunning-Kruger effect is a type of cognitive bias in which people believe that they are smarter and more capable than they…
I Wore the Juice – Unskilled and Unaware of it
On one fine morning in Pittsburgh (PA), on April 19, 1995, a man aged 44, known by the name McArthur…
