One of Deming’s essential theories is his System of Profound Knowledge, His knowledge system consists of four interrelated parts: Theory…
February 22, 2008
February 20, 2008
The Rise of Deming
THE RISE OF DEMING’S INFLUENCE The son of a small-town lawyer, Deming (a teacher and consultant in statistical studies)…
March 20, 2007
Crospy’s Four Absolutes
Crosby adopted his basic theories about quality in four Absolutes of Quality Management as follows: Quality means conformance to requirements,…
October 21, 2006
Does Ignorance Begets Confidence? – Dunning-Kruger effect
The Dunning-Kruger effect is a type of cognitive bias in which people believe that they are smarter and more capable than they…
October 14, 2006
I Wore the Juice – Unskilled and Unaware of it
On one fine morning in Pittsburgh (PA), on April 19, 1995, a man aged 44, known by the name McArthur…