Leadership Accreditation Patient Safety Measurement Improvement What could we learn from others? Medication Reconciliation High Alert Medications Run Chart Histogram Pareto Chart Nominal Group Technique Multi-voting as a Team Decision Tool Clinical Audit 6 Stages Clinical Audit Affinity Diagram Brainstorming Patient Identification Leadership Styles Manage Risk in 6 Steps Team Development Model When The Winds Blow! Healthcare Indicators – Effective Design Healthcare Indicators Reduce Patient Falls Fish-bone Diagram What is Quality? Save Surgery Saves Lives Accreditation; The Whole Nine Yards 1 2 3 4 Share; Spread the Knowledge