A Flowchart is a diagram that uses graphic symbols to depict the nature and flow of the steps in a process.
At the beginning of your process improvement efforts, Flowchart helps you to understand how it currently works.
You may compare this with the way the process is supposed to work, and also can develop a Flowchart of the modified process, to record how it actually functions.
Dr. Khalid Abulmajd
Healthcare Quality Consultant