This manual provides the necessary tools for professional associations, regulatory, accrediting or oversight bodies and ministries of health, to improve patient safety.
The manual has two sections:
- Patient safety standards; and
- Patient safety friendly hospital assessment tools.
Patient safety standards:
Involve five main domains:
A. Leadership and management
B. Patient and public involvement
C. Safe evidence-based clinical practice
D. Safe environment
E. Lifelong learning.
It also includes guidelines for the evaluator including documents to be reviewed for each standard, relevant interviews, an observation guide, and scoring guidelines.
Patient safety friendly hospital assessment tools:
A set of tools to facilitate the assessment process, including a suggested agenda for the assessment visit, a complete list of all documents required from the hospital, an observation checklist and interview questionnaires collated by the interviewee (For example, all the standards that can be determined by asking the infection control specialist will be found collated in the interview form with the infection control specialist).