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Flowchart

One Flowchart can replace a thousand words A Flowchart is a diagram that uses graphic symbols to depict the nature and flow of the steps in a process.  At the beginning of your process improvement efforts, Flowchart helps you to understand how it currently works. You may compare this with the way the process is…

Leadership Quality

What could we learn from others?

Healthcare as a service is very complex, but it’s not necessarily different from other industries; for a better healthcare performance we could learn more from other industries and I believe that the industrial approaches have an important role to play in driving up healthcare quality. The Institute of Medicine in its report “Best Care at…

Pt. Safety

Medication Reconciliation

A shared patient safety problem worldwide is the lack of accurate and complete information about patients’ medicines when their care is transferred between healthcare settings. In up to two-thirds of patients there are variances between the medicines they take at home and the medicines ordered on admission to hospital. It has been estimated that around…

Pt. Safety

High Alert Medications

While any medication potentially can cause harm, a select group of drugs—high-alert medications (HAMs)—carries a higher risk of patient injury. Even when given correctly, these drugs carry a significant risk of causing harm. High–alert medications are drugs that have a high risk of causing significant patient harm when they are used in error. Although mistakes may or may not be…

Pt. Safety

Patient Identification

The success of many treatments and activities within healthcare facilities depends on ensuring that correct patient identity has been established. Patient identification is an essential stage in care processes as there could be significant consequences if an error is made. Failure to correctly identify patients continues to result in medication errors, transfusion errors, testing errors, wrong person procedures, and…

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