Performance measurement plays a vital role in driving healthcare quality improvement, but its effectiveness hinges on the reliability of the underlying data. By addressing data reliability challenges through standardized data collection, validation
Meeting Dr. Donald Berwick, the renowned quality guru, was a transformative experience for me as a healthcare quality consultant. His expertise, dedication, and personable nature have made him an exceptional role model. Dr. Berwick’s focus on patient-centered care, systems thinking, leadership, collaboration, and continuous learning has shaped my approach to improving healthcare quality. I am grateful for the opportunity to have met and learned from him, and I will carry his teachings with me throughout my professional journey.
This manual provides the necessary tools for professional associations, regulatory, accrediting or oversight bodies and ministries of health, to improve…
A study conducted in 2009 in six countries of the Eastern Mediterranean Region showed that up to 18% of hospital admissions were…
Smarter spending is a critical component of achieving the third aim of reducing the per capita cost of healthcare. Here are some ways in which smarter spending can contribute to achieving the Triple Aim:
On July 23, 1995, my life changed dramatically. I sustained a spinal cord injury and incomplete quadriplegic in a car…
The Patient Safety Officer (PSO) has the primary responsibility to coordinate and serve as a resource for the development, implementation,…
The Swiss Cheese Model is a widely used framework for understanding and analyzing how errors can occur in complex systems,…
Leadership is considered the main factor for an effective patient safety program. The Institute for Healthcare Improvement (IHI) developed a…
Systems design Patient safety starts with system design. The safe system consists of procedures, the environment, the design of the…
As told by Bill’s daughter, Karen Curtiss. Dad was lucky, at first. He was in the final stages of a…
Alicia Cole had been a successful working actress whose only experience with healthcare was playing doctors on TV. All that…
What is risk assessment? A risk assessment seeks to answer four simple, related questions: What can go wrong? How bad?…
Middle East Respiratory Syndrome (MERS) is a viral respiratory illness first reported in Saudi Arabia in 2012. It is caused by…
ABC model of attitudes Affective component This involves a person’s feelings / emotions about the attitude object. For example: “I…
Measuring Door-to-Triage Time in the emergency department (ED) involves tracking the time it takes for a patient to be assessed by a triage nurse after arriving at the ED. Here’s a general approach to measuring this metric :
1) Define the Start Point: Determine the specific event or action that marks the beginning of the
Identification of High Alert Medications (HAMs) differs from one institution to another. However, all organizations identify four specific HAM drug…
After “To Err Is Human” (2000); The Institute of Medicine (IOM) published another influential book “Crossing the Quality Chasm“ (2002), This…
Middle East Respiratory Syndrome (MERS) is a viral respiratory illness first reported in Saudi Arabia in 2012. It is caused…
Scaling Up Shared Decision-Making, USA The Health Decision Sciences Centre at Massachusetts General Hospital has created a streamlined process whereby…
Healthcare data can be analyzed to identify patterns and trends, evaluate the effectiveness of treatments and interventions, and inform decision-making.
Here are some key steps in analyzing healthcare data:
Overview From birth certificate until the death certificate, each one accumulates healthcare data. Each time a person has contact with…
Patients want to be engaged in their healthcare decision-making process and are increasingly asking for more responsive, open and transparent healthcare. Patients who are…
Patient safety is about how healthcare organizations protect their patients from errors. While many hospitals are good at keeping their patients…